Workstream Communicator Version 7.0

Flexible, Unified Talent Management Solution

Workstream Communicator 7.0 is a key component of the unified Talent Center 7.0 offering. In Communicator 7.0, users have a single view of all their talent management information: performance reviews, competency assessments, 360 assessments, compensation planning, and any other HR topic, - all unified in one application.

Reduced Cost for Employee Communications

One of the largest costs in employee communications is time spent updating content and the need for technical support. Communicator 7.0 solves this by combining cutting-edge content management software with non-technical and easy-to-use facilities to create, maintain, personalize, and deliver information. The result is an industrial strength solution for employee communication that gives HR managers extraordinary flexibility in responding to change across all HR areas.

Increased Productivity for HR Staff, Call Center Reps, and Employees

It is estimated that employees spend up to one-third of their time looking for information. By allowing users to target the right content to the right people at the right time, Communicator 7.0 dramatically improves the productivity and overall experience of employees.

Single, Global Solution

Communicator 7.0 is the most flexible global solution, supporting authoring and displaying in all languages. This enables managers and employees to create and view HR related content in their local languages.

Effective communication is the centerpiece of successful talent management. Workstream Communicator 7.0 brings employee communication to the next level. Using Communicator 7.0, your company can deliver the right information, to the right people, at the right time, and with the right level of detail—with less effort and at far less cost than any other approach.

Workstream Communicator 7.0 is completely integrated into TalentCenter 7.0's single, unified user-experience and provides personalized knowledge management services to all applications across TalentCenter. Communicator 7.0 is the next generation of unified HR communications solutions.

Key Product-level Capabilities

The unique capabilities of Workstream Communicator stem directly from the objectives behind its design. Communicator was designed from the ground up to be:

• Accessible and Flexible - Companies retain full control of their HR and benefits information at all times. There are no rigid set-up procedures and no constraints regarding the content added or how it is organized.
• User Configurable - HR determines who is able to view, edit, and manage information. Windows™-like configuration tools simplify system set-up and enable rapid response to change without IT involvement.
• Easy to Use - Anyone with word processing skills is able to create and maintain content. There is no need to understand decision trees, complex logic, or programming to control when and how information is delivered.
• Collaborative - Built in workflow and review/approval capability ensures content is reviewed and approved by the appropriate parties and published according to schedule.
• Easy to Maintain - Updates to content and business rules can be applied quickly and uniformly across all communication scenarios by non-technical staff. New Communicator releases are implemented without the need to re-enter or re-customize content or rules.
• Economical - The investments made in employee handbooks, summary plan descriptions (SPD), plans from benefits consultants, and legal reviews are fully leveraged going forward. Content can be easily imported verbatim and accessed immediately.
• Quick-Starting - Communicator comes with a vast knowledge base of Best Practices content for over 1,000 topics that can be easily modified for unique HR programs. Existing and new content can go live faster than any other approach.
• Multi-Lingual - Content is not restricted to text created in English, thereby extending product benefits to non-English speaking employees. Information in any foreign languages can be easily created and edited online, or imported from existing documents.
• Powerful - Powerful tools increase productivity for all participants. Plan selection and life-event management tools simplify enrollment. Administrator tools accelerate set-up and maintenance of repetitive tasks and documents such as plan comparisons and SPDs.
• Scalable - New employee groups, new benefits plans, new categories for content, and new communication requirements—even outside of HR—are handled with ease. The ability to manage large employee populations and high transaction volumes is built into the product's design.
• Easy to Integrate - Communicator operates seamlessly within any environment. It can be fully integrated with HR systems, can be a service within a broader corporate portal (or become a company's HR portal), and can be combined with other Workstream applications in the Talent Center suite.